Citizen Dialog Kit is a participatory tool consisting of interactive, physical survey devices placed in public space that allow residents and passers-by to easily give feedback on-site. By removing barriers such as registration, time constraints, or digital skills, it enables cities to collect hyperlocal insights directly where issues occur and to engage a broader and more diverse group of people in decision-making processes.
Citizen Dialog Kit creates a direct interface between the city and residents in everyday urban spaces. Instead of requiring citizens to actively seek out participation formats, the tool brings participation into their daily routines. This lowers barriers, increases inclusivity, and allows administrations to gather real-time, location-specific feedback. As a result, it strengthens two-way communication, builds trust, and enables more responsive and evidence-based governance.
institutional
Lack of Motivation/Intention & Habits, Perceived Experience & Evaluation, Governance incumbency, Political agency
TML3
medium
medium
neighbourhood
no
general public, local/district administration, city administration, residents of particular area, NGOs / local interest groups
shared public participation
english