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Welcome to the UNLOCK15-Toolbox - we are collecting tools to empower „agents of change“ from civil society as well as city officials to unlock existing lock-ins. We hope you will find some relevant tools to drive change towards mobility transition in your context!

From experience, three types of tools are need for real change: tools to create and communicate evidence, tools to envision possible futures and scenarios and participatory tools for on-site action.

Evidence

This type of tools help you to collect evidence, which supports the change you are aiming for. Some tools also allow crowd-based approaches to involve citizens in a broad manner. Evidence helps to convince decision makers to back-up change.

Observing and visualising human behaviour in public space

Collecting data on how people use space can give you a solid foundation to discuss how it should be designed. The free public live app helps you to collect the data you need when observing people. The second link leads you to a website where you can download an analog version with excel sheets. The picture is an example how you could visualise the collected data, done by urban design studio prostorož.

Joint Survey between initiatives and district politics

A joint survey between district politics and initiatives has potential to drive change. A survey means to ask inhabitants of an area what they like or don't like about status quo and what they want to change. The initiative has local knowledge of the area and knows what is important to ask. The survey results give politicans guidance what kind of change is backed up by the inhabitants. From our experience a joint survey is possible when

1. all involved people are amicable towards each other
2. there is a third neutral party (for example science project or neighbourhood management) that coordinates the process

Collecting data about parking occupancy

Opponents of street transformation often claim, that there are to little parking possibilities. But is that true? Evidence in Ljubljana showed that the city has rather a problem with how parking space is unevenly occupied. The urban design studio prostorož suggested the following steps to collect data about parking space occupancy.

1. define the area of observation (street / block / neighbourhood)
2. prepare the site plan of all the parking spots you will observe / have access to, regardless of ownership
3. set a hypothesis (e.g. parking is occupied by employees, not generating income for local shops)
4. create an observation plan: check occupancy one Wednesday and Saturday; and granular occupancy of observed parking lots every 2 hours, starting from 5 AM to 12:00 PM
5. graphically present data and interpret results

more tools for Evidence…

Vision

In this category you find tools that help you to create a vision of what you are aiming for. A strong vision is key for driving change because it helps you to grow as a movement and to shift public opinions. This category also includes tools that help you envision how you want to work together as a group.

Forecasting change

The Futures Wheel is a visual foresight and brainstorming tool invented by American futurist Jerome C. Glenn in 1971, designed to graphically map the primary, secondary, and tertiary consequences of a specific event, trend, or change using a circular diagram with concentric rings radiating from a central hub.

The method works by placing a central change or issue at the core of the diagram — for example, a new policy, a social trend, or a strategic decision — and then working outward in layers. The first ring captures direct, first-order consequences; from each of those, a second ring of second-order consequences is generated, and so on — surfacing implications beyond the immediate and obvious, and helping develop an understanding of causality through ripple effects.

Getting to the core of human behaviour

The Five Whys is a simple yet powerful research method from human-centered design. Starting with a broad question about a person's habits or behaviours, you ask "why" five times in a row — not horizontally ("why else?") but vertically, going deeper with each answer until you uncover the emotional and human roots of a problem. The method takes only about 15 minutes, requires nothing more than pens and paper, and is designed to get to the core of a person's beliefs and motivations.

Understanding your target groups

Card Sort is a simple yet powerful method for uncovering what matters most to your target audience. Participants rank a set of word or image cards by preference, quickly revealing key priorities and opening the door to deeper conversations about personal values and motivations.

more tools for Vision…

Action

Small steps towards the realisation of local change can help to make the vision tangible and also easier to be discussed. Tools for action help to make the impact of change tangible and involve local communities.

Presswork to spread your vision

Presswork helps you to spread your vision of change. With a little preperation and a good idea, your work could be covered in the local news by tomorrow. Attached you will find a guide in english and german for successful presswork.

New local collaborations to boost change!

Lack of funding or stuck in slow processes? Maybe a local collaboration can boost your vision to the next level! That happened to the Galileigasse in Vienna. Thanks to a collaboration between the district Alsergund, the Technical University Vienna and the LA21 the schoolstreet was completely transformed. A team of city planning and architecture students, their teachers and one carpenter planned and built the tactical urbanism elements within one semester. The district covered the cost for the material. The project cost a fracture of what it would have cost if a team of professional carpenters had done it.

Streetdesign table

By setting up a table in the street, a big print of the layout of your street and pens you can provide a fun way to develop ideas for greening, traffic calming and street furniture. You could discuss with passers-by what uses they would like to see, what space is needed for them, and what ideas they can come up with. From a simple cycle path to a vibrant street park! If you live in Vienna, the platform WirMachenWien can assist and do the workshop with you.

more tools for Action…