From Unlock15
Welcome to the UNLOCK15-Toolbox - we are collecting tools to empower „agents of change“ from civil society as well as city officials to unlock existing lock-ins. We hope you will find some relevant tools to drive change towards mobility transition in your context!
From experience, three types of tools are need for real change: tools to create and communicate evidence, tools to envision possible futures and scenarios and participatory tools for on-site action.
Evidence
This type of tools help you to collect evidence, which supports the change you are aiming for. Some tools also allow crowd-based approaches to involve citizens in a broad manner. Evidence helps to convince decision makers to back-up change.
Staging evidence for safer school streets
Excel sheets come to your mind when thinking of evidence? Think twice! The initiative "Wir machen Wien" showed powerfully how to not only collect valuable evidence, but also how to stage it in a dramatic way. They counted bikes, pedestrians and cars in a street in front of a school. The data showed a vast majority of the users (422) use the street by foot or bike. Nevertheless, the street is designed for cars, that represent a minority of the users (47). They designed wooden signs that clearly showed this discrepancy to passers-by, which sparked conversations. They also staged a photo, that you can see attached. They used the photo in a press release, which made local newspapers cover the story.
Observing and visualising human behaviour in public space
Collecting data on how people use space can give you a solid foundation to discuss how it should be designed. The free public live app helps you to collect the data you need when observing people. The second link leads you to a website where you can download an analog version with excel sheets. The picture is an example how you could visualise the collected data, done by urban design studio prostorož.
Community mapping
Collaboratively mapping maps about a neighbourhood can shed light on factors that influence everyday transport-related decisions.
Vision
In this category you find tools that help you to create a vision of what you are aiming for. A strong vision is key for driving change because it helps you to grow as a movement and to shift public opinions. This category also includes tools that help you envision how you want to work together as a group.
Getting to the core of human behaviour
The Five Whys is a simple yet powerful research method from human-centered design. Starting with a broad question about a person's habits or behaviours, you ask "why" five times in a row — not horizontally ("why else?") but vertically, going deeper with each answer until you uncover the emotional and human roots of a problem. The method takes only about 15 minutes, requires nothing more than pens and paper, and is designed to get to the core of a person's beliefs and motivations.
Tools to help communicate within a group
Communication platforms like slack or discourse have dedicated channels for different projects and teams, keeping discussions focused and easily searchable. On the scale of a small initiative they don't cost anything.
Plenary for Emotions
A plenary for emotions is a structured group format that creates dedicated space for emotions and interpersonal dynamics within a collective or initiative — separate from task-oriented or decision-making meetings. Rather than pushing emotions to the margins of group life, the Emo-Plenum treats them as essential information: a signal about the health, motivation, and tensions within the group.
It is recommended to have a person that facilitates the plenary. This means guiding through the structure and keeping an eye on the time. This is how a Plenary of Emotions can be structured:
- Round: Each person expresses how they feel. In regards to the group but also in general. Resist the temptation to react to what has already been said and focus on yourself. The round is finished when everybody has shared something.
- Round: In the same order as before people can react to what has been said by others. The focus lies on validating and relating to emotions of others not jumping into problem solving mode right away. The round can go as long as people have to say something.
- Round: Collect next steps from what has been said. This can happen but doesn't have to.
Action
Small steps towards the realisation of local change can help to make the vision tangible and also easier to be discussed. Tools for action help to make the impact of change tangible and involve local communities.
New local collaborations to boost change!
Lack of funding or stuck in slow processes? Maybe a local collaboration can boost your vision to the next level! That happened to the Galileigasse in Vienna. Thanks to a collaboration between the district Alsergund, the Technical University Vienna and the LA21 the schoolstreet was completely transformed. A team of city planning and architecture students, their teachers and one carpenter planned and built the tactical urbanism elements within one semester. The district covered the cost for the material. The project cost a fracture of what it would have cost if a team of professional carpenters had done it.
Streetgames
How your neighbourhood should look like should be a concern of everybody living there, right? In reality it can be hard getting in touch with people about this topic. Especially if they have a different social or cultural background than you. The initiative "MeiMeidling" faced this challenge and had a breakthrough: They blocked an alley from cars and organised street games. Especially the big skipping rope was loved by the kids. In no time the parents joined. For the first time members of the initative talked to neighbours, that were strangers to them until this moment. Knowing your neighbours does not only increase life quality but also paves the way for better communication about how this neighbourhood should look like in the future.
Making specific demands that are backed up by evidence
The "Platz für Wien" Initiative had a lasting impact on Vienna because they specified their demands and backed them up with scientific findings (e.g., demand for 50 km of bicycle lanes by 2030). They even has scientists speaking up for them, which made their demands even more valid.