Welcome to the UNLOCK15-Toolbox - we are collecting tools to empower „agents of change“ from civil society as well as city officials to unlock existing lock-ins. We hope you will find some relevant tools to drive change towards mobility transition in your context!
From experience, three types of tools are need for real change: tools to create and communicate evidence, tools to envision possible futures and scenarios and participatory tools for on-site action.
This type of tools help you to collect evidence, which supports the change you are aiming for. Some tools also allow crowd-based approaches to involve citizens in a broad manner. Evidence helps to convince decision makers to back-up change.
Opponents of street transformation often claim, that there are to little parking possibilities. But is that true? Evidence in Ljubljana showed that the city has rather a problem with how parking space is unevenly occupied.
The urban design studio prostorož suggested the following steps to collect data about parking space occupancy.
- define the area of observation (street / block / neighbourhood)
- prepare the site plan of all the parking spots you will observe / have access to, regardless of ownership
- set a hypothesis (e.g. parking is occupied by employees, not generating income for local shops)
- create an observation plan: check occupancy one Wednesday and Saturday; and granular occupancy of observed parking lots every 2 hours, starting from 5 AM to 12:00 PM
- graphically present data for example via Q-GIS and interpret results
You have a very clear picture of the local change you want to achieve? You want to show decision makers how much support your vision locally has? Then a petition might be your cup of tea to drive change.
Collecting data on how people use space can give you a solid foundation to discuss how it should be designed. The free public live app helps you to collect the data you need when observing people. The second link leads you to a website where you can download an analog version with excel sheets. The picture is an example how you could visualise the collected data, done by urban design studio prostorož.
more tools for Evidence…
In this category you find tools that help you to create a vision of what you are aiming for. A strong vision is key for driving change because it helps you to grow as a movement and to shift public opinions. This category also includes tools that help you envision how you want to work together as a group.
Get crystal clear on the change you want to achieve, in the near-term and long-term. Impact is a very loosely used term universally, and can be used to describe an influence or effect on virtually anything. Taking time to explore and align on your impact goals will ensure that your team and stakeholders are all working towards the same vision of success.
The Five Whys is a simple yet powerful research method from human-centered design. Starting with a broad question about a person's habits or behaviours, you ask "why" five times in a row — not horizontally ("why else?") but vertically, going deeper with each answer until you uncover the emotional and human roots of a problem. The method takes only about 15 minutes, requires nothing more than pens and paper, and is designed to get to the core of a person's beliefs and motivations.
A plenary for emotions is a structured group format that creates dedicated space for emotions and interpersonal dynamics within a collective or initiative — separate from task-oriented or decision-making meetings. Rather than pushing emotions to the margins of group life, the Emo-Plenum treats them as essential information: a signal about the health, motivation, and tensions within the group.
It is recommended to have a person that facilitates the plenary. This means guiding through the structure and keeping an eye on the time. This is how a Plenary of Emotions can be structured:
- Round: Each person expresses how they feel. In regards to the group but also in general. Resist the temptation to react to what has already been said and focus on yourself. The round is finished when everybody has shared something.
- Round: In the same order as before people can react to what has been said by others. The focus lies on validating and relating to emotions of others not jumping into problem solving mode right away. The round can go as long as people have to say something.
- Round: Collect next steps from what has been said. This can happen but doesn't have to.
more tools for Vision…
Small steps towards the realisation of local change can help to make the vision tangible and also easier to be discussed. Tools for action help to make the impact of change tangible and involve local communities.
Gamification is the application of game-design mechanics — such as points, rewards, competitions, challenges, and progress tracking — to non-game contexts in order to motivate behaviour change. In the context of urban sustainability and mobility, it turns everyday choices like taking public transport, cycling, or saving energy into visible, rewarding actions that feel meaningful and fun rather than obligatory.
Tree budget Graz is an innovative financing model introduced by the City of Graz to systematically fund the planting and maintenance of urban trees. It draws from three sources: compensation fees collected under the city's tree protection ordinance (which requires replanting or financial compensation when trees are removed), voluntary tree sponsorships open to individuals and companies, and project-specific budget approvals by the city council. Together, these streams create a dedicated financial pool that ensures greening efforts are not dependent on a single, uncertain budget line.
In this format district politics and initiatives meet up in a casual setting. This benefits everyone: On the one hand politicans can efficently update several initiatives at the same time and get wind of citizens troubles related to urban space at an early stage. Initiatives on the other hand get insights and can discuss their visions and potential future collaborations.
more tools for Action…