Welcome to the UNLOCK15-Toolbox - we are collecting tools to empower „agents of change“ from civil society as well as city officials to unlock existing lock-ins. We hope you will find some relevant tools to drive change towards mobility transition in your context!

From experience, three types of tools are need for real change: tools to create and communicate evidence, tools to envision possible futures and scenarios and participatory tools for on-site action.

Evidence

This type of tools help you to collect evidence, which supports the change you are aiming for. Some tools also allow crowd-based approaches to involve citizens in a broad manner. Evidence helps to convince decision makers to back-up change.

15min-City online Maps

The map shows how close services are if one lives in different areas of the city: in red areas the time needed to access the closest services is on average higher than 15 minutes, while the blue are 15-minute areas. We consider the average time of accessibility to the closest 20 POIs.

Low effort survey in public space

The picture stems from Ljubljana, where the urban design studio prostorož set up benches in public space. They attached a QR-Code, where people could vote if they wanted this bench to stay. In a short period of time about 400 people voted, that they would like the bench to stay because they frequently use it. On this basis prostorož talked to the people in charge of that area. The survey was enough evidence for them to let the benches stay! What a success!

In case this inspires you to take action: Make sure that the QR-code is made out of solid material, that endures the time you want the survey to last. The tool material link will lead you to a website where different survey tools are offered, a lot of them without additional costs.

Joint Survey between initiatives and district politics

A joint survey between district politics and initiatives has potential to drive change. A survey means to ask inhabitants of an area what they like or don't like about status quo and what they want to change. The initiative has local knowledge of the area and knows what is important to ask. The survey results give politicans guidance what kind of change is backed up by the inhabitants. From our experience a joint survey is possible when

1. all involved people are amicable towards each other
2. there is a third neutral party (for example science project or neighbourhood management) that coordinates the process

more tools for Evidence…

Vision

In this category you find tools that help you to create a vision of what you are aiming for. A strong vision is key for driving change because it helps you to grow as a movement and to shift public opinions. This category also includes tools that help you envision how you want to work together as a group.

Getting to the core of human behaviour

The Five Whys is a simple yet powerful research method from human-centered design. Starting with a broad question about a person's habits or behaviours, you ask "why" five times in a row — not horizontally ("why else?") but vertically, going deeper with each answer until you uncover the emotional and human roots of a problem. The method takes only about 15 minutes, requires nothing more than pens and paper, and is designed to get to the core of a person's beliefs and motivations.

Tools to help communicate within a group

Communication platforms like slack or discourse have dedicated channels for different projects and teams, keeping discussions focused and easily searchable. On the scale of a small initiative they don't cost anything.

Plenary for sharing emotions

A plenary for emotions is a structured group format that creates dedicated space for emotions and interpersonal dynamics within a collective or initiative — separate from task-oriented or decision-making meetings. Rather than pushing emotions to the margins of group life, the Emo-Plenum treats them as essential information: a signal about the health, motivation, and tensions within the group.

It is recommended to have a person that facilitates the plenary. This means guiding through the structure and keeping an eye on the time. This is how a Plenary of Emotions can be structured:

1. Round: Each person expresses how they feel. In regards to the group but also in general. Resist the temptation to react to what has already been said and focus on yourself. The round is finished when everybody has shared something.
2. Round: In the same order as before people can react to what has been said by others. The focus lies on validating and relating to emotions of others not jumping into problem solving mode right away. The round can go as long as people have to say something.
3. Round: Collect next steps from what has been said. This can happen but doesn't have to.

more tools for Vision…

Action

Small steps towards the realisation of local change can help to make the vision tangible and also easier to be discussed. Tools for action help to make the impact of change tangible and involve local communities.

Art Spin bike tour

The aim of the tour is to challenge traditional contexts of exhibiting art by producing new creative content in unconventional locations, while at the same time promoting urban cycling and sustainable communities. See also RAD performance in Vienna as an example.

Streetgames

How your neighbourhood should look like should be a concern of everybody living there, right? In reality it can be hard getting in touch with people about this topic. Especially if they have a different social or cultural background than you. The initiative "MeiMeidling" faced this challenge and had a breakthrough: They blocked an alley from cars and organised street games. Especially the big skipping rope was loved by the kids. In no time the parents joined. For the first time members of the initative talked to neighbours, that were strangers to them until this moment. Knowing your neighbours does not only increase life quality but also paves the way for better communication about how this neighbourhood should look like in the future.

Crosswalk action

During their campaign for a safer city, the initiative "Platz für Wien" temporarily rolled out crosswalks. Places were chosen where crosswalks would make a big difference for the safness of pedestrians.

more tools for Action…