Welcome to the UNLOCK15-Toolbox - we are collecting tools to empower „agents of change“ from civil society as well as city officials to unlock existing lock-ins. We hope you will find some relevant tools to drive change towards mobility transition in your context!
From experience, three types of tools are need for real change: tools to create and communicate evidence, tools to envision possible futures and scenarios and participatory tools for on-site action.
This type of tools help you to collect evidence, which supports the change you are aiming for. Some tools also allow crowd-based approaches to involve citizens in a broad manner. Evidence helps to convince decision makers to back-up change.
The picture stems from Ljubljana, where the urban design studio prostorož set up benches in public space. They attached a QR-Code, where people could vote if they wanted this bench to stay. In a short period of time about 400 people voted, that they would like the bench to stay because they frequently use it. On this basis prostorož talked to the people in charge of that area. The survey was enough evidence for them to let the benches stay! What a success!
In case this inspires you to take action: Make sure that the QR-code is made out of solid material, that endures the time you want the survey to last. The tool material link will lead you to a website where different survey tools are offered, a lot of them without additional costs.
"We can’t reduce the speed limit on this road because the busses would lose time!“ This or similar arguments may come up in discussions about street transformations. In those situations, it can help to bring evidence into the discussion. For example by measuring the speed of busses. Think in advance how to make your data collection as valid as possible within your ressources. To produce solid evidence about the speed of public transport we suggest the following steps:
- Make a plan how you will collect your data: What do you want to measure (one busline in both directions between bus stop X and Y), when (on peak/off peak, which days) and how often (how many times per day)
- Install an App that collects GPX-Tracks (data that links speed with location)
- Ride the busses according to your data collection plan
- Find someone who knows how to use QGIS (open source program for making maps) and install the plug-in for GPX Segment importer (https://plugins.qgis.org/plugins/GpxSegmentImporter/#plugin-about)
- If everything works out the result should be maps like the ones you see here.
- Think about how you want to communicate the data: In a confidential setting or rather to a bigger audience?
Excel sheets come to your mind when thinking of evidence? Think twice! The initiative "Wir machen Wien" showed powerfully how to not only collect valuable evidence, but also how to stage it in a dramatic way. They counted bikes, pedestrians and cars in a street in front of a school. The data showed a vast majority of the users (422) use the street by foot or bike. Nevertheless, the street is designed for cars, that represent a minority of the users (47). They designed wooden signs that clearly showed this discrepancy to passers-by, which sparked conversations. They also staged a photo, that you can see attached. They used the photo in a press release, which made local newspapers cover the story.
more tools for Evidence…
In this category you find tools that help you to create a vision of what you are aiming for. A strong vision is key for driving change because it helps you to grow as a movement and to shift public opinions. This category also includes tools that help you envision how you want to work together as a group.
The Five Whys is a simple yet powerful research method from human-centered design. Starting with a broad question about a person's habits or behaviours, you ask "why" five times in a row — not horizontally ("why else?") but vertically, going deeper with each answer until you uncover the emotional and human roots of a problem. The method takes only about 15 minutes, requires nothing more than pens and paper, and is designed to get to the core of a person's beliefs and motivations.
Communication platforms like slack or discourse have dedicated channels for different projects and teams, keeping discussions focused and easily searchable. On the scale of a small initiative they don't cost anything.
Power Mapping is a visual method for strategically analyzing actors, relationships, and dynamics of influence. It helps identify the right target individuals or institutions — those who actually have the authority to make or shape decisions — and reveals through which pathways and allies one can gain access to them or build pressure on them.
more tools for Vision…
Small steps towards the realisation of local change can help to make the vision tangible and also easier to be discussed. Tools for action help to make the impact of change tangible and involve local communities.
In this format district politics and initiatives meet up in a casual setting. This benefits everyone: On the one hand politicans can efficently update several initiatives at the same time and get wind of citizens troubles related to urban space at an early stage. Initiatives on the other hand get insights and can discuss their visions and potential future collaborations.
Gamification is the application of game-design mechanics — such as points, rewards, competitions, challenges, and progress tracking — to non-game contexts in order to motivate behaviour change. In the context of urban sustainability and mobility, it turns everyday choices like taking public transport, cycling, or saving energy into visible, rewarding actions that feel meaningful and fun rather than obligatory.
By setting up a table in the street, a big print of the layout of your street and pens you can provide a fun way to develop ideas for greening, traffic calming and street furniture. You could discuss with passers-by what uses they would like to see, what space is needed for them, and what ideas they can come up with. From a simple cycle path to a vibrant street park! If you live in Vienna, the platform WirMachenWien can assist and do the workshop with you.
more tools for Action…