Welcome to the UNLOCK15-Toolbox - we are collecting tools to empower „agents of change“ from civil society as well as city officials to unlock existing lock-ins. We hope you will find some relevant tools to drive change towards mobility transition in your context!
From experience, three types of tools are need for real change: tools to create and communicate evidence, tools to envision possible futures and scenarios and participatory tools for on-site action.
This type of tools help you to collect evidence, which supports the change you are aiming for. Some tools also allow crowd-based approaches to involve citizens in a broad manner. Evidence helps to convince decision makers to back-up change.
The picture stems from Ljubljana, where the urban design studio prostorož set up benches in public space. They attached a QR-Code, where people could vote if they wanted this bench to stay. In a short period of time about 400 people voted, that they would like the bench to stay because they frequently use it. On this basis prostorož talked to the people in charge of that area. The survey was enough evidence for them to let the benches stay! What a success!
In case this inspires you to take action: Make sure that the QR-code is made out of solid material, that endures the time you want the survey to last. The tool material link will lead you to a website where different survey tools are offered, a lot of them without additional costs.
Excel sheets come to your mind when thinking of evidence? Think twice! The initiative "Wir machen Wien" showed powerfully how to not only collect valuable evidence, but also how to stage it in a dramatic way. They counted bikes, pedestrians and cars in a street in front of a school. The data showed a vast majority of the users (422) use the street by foot or bike. Nevertheless, the street is designed for cars, that represent a minority of the users (47). They designed wooden signs that clearly showed this discrepancy to passers-by, which sparked conversations. They also staged a photo, that you can see attached. They used the photo in a press release, which made local newspapers cover the story.
You have a very clear picture of the local change you want to achieve? You want to show decision makers how much support your vision locally has? Then a petition might be your cup of tea to drive change.
more tools for Evidence…
In this category you find tools that help you to create a vision of what you are aiming for. A strong vision is key for driving change because it helps you to grow as a movement and to shift public opinions. This category also includes tools that help you envision how you want to work together as a group.
An AI-based tool for demonstrating and visualizing street redesigns.
A plenary for emotions is a structured group format that creates dedicated space for emotions and interpersonal dynamics within a collective or initiative — separate from task-oriented or decision-making meetings. Rather than pushing emotions to the margins of group life, the Emo-Plenum treats them as essential information: a signal about the health, motivation, and tensions within the group.
It is recommended to have a person that facilitates the plenary. This means guiding through the structure and keeping an eye on the time. This is how a Plenary of Emotions can be structured:
- Round: Each person expresses how they feel. In regards to the group but also in general. Resist the temptation to react to what has already been said and focus on yourself. The round is finished when everybody has shared something.
- Round: In the same order as before people can react to what has been said by others. The focus lies on validating and relating to emotions of others not jumping into problem solving mode right away. The round can go as long as people have to say something.
- Round: Collect next steps from what has been said. This can happen but doesn't have to.
The Five Whys is a simple yet powerful research method from human-centered design. Starting with a broad question about a person's habits or behaviours, you ask "why" five times in a row — not horizontally ("why else?") but vertically, going deeper with each answer until you uncover the emotional and human roots of a problem. The method takes only about 15 minutes, requires nothing more than pens and paper, and is designed to get to the core of a person's beliefs and motivations.
more tools for Vision…
Small steps towards the realisation of local change can help to make the vision tangible and also easier to be discussed. Tools for action help to make the impact of change tangible and involve local communities.
In this format district politics and initiatives meet up in a casual setting. This benefits everyone: On the one hand politicans can efficently update several initiatives at the same time and get wind of citizens troubles related to urban space at an early stage. Initiatives on the other hand get insights and can discuss their visions and potential future collaborations.
Initiatives use window banners to communicate their demands to the public. This creates visibility and helps the initiative grow, encouraging more and more people to join the cause and the banner campaign.
Lack of funding or stuck in slow processes? Maybe a local collaboration can boost your vision to the next level! That happened to the Galileigasse in Vienna. Thanks to a collaboration between the district Alsergund, the Technical University Vienna and the LA21 the schoolstreet was completely transformed. A team of city planning and architecture students, their teachers and one carpenter planned and built the tactical urbanism elements within one semester. The district covered the cost for the material. The project cost a fracture of what it would have cost if a team of professional carpenters had done it.
more tools for Action…