From Unlock15
Welcome to the UNLOCK15-Toolbox - we are collecting tools to empower „agents of change“ from civil society as well as city officials to unlock existing lock-ins. We hope you will find some relevant tools to drive change towards mobility transition in your context!
From experience, three types of tools are need for real change: tools to create and communicate evidence, tools to envision possible futures and scenarios and participatory tools for on-site action.
Evidence
This type of tools help you to collect evidence, which supports the change you are aiming for. Some tools also allow crowd-based approaches to involve citizens in a broad manner. Evidence helps to convince decision makers to back-up change.
Observing and visualising human behaviour in public space
Collecting data on how people use space can give you a solid foundation to discuss how it should be designed. The free public live app helps you to collect the data you need when observing people. The second link leads you to a website where you can download an analog version with excel sheets. The picture is an example how you could visualise the collected data, done by urban design studio prostorož.
Centralized participation plattform
"Mitgestalten.wien" is an example for a centralized participation plattform. We used it to run a survey for Unlock15 in Vienna about the future development of a street. "decidim.org" and "govocal.com" are plattforms that can help you set up a centralised participation plattform.
Collaborative heat maps
Websites like mapperoni and uMap let you create maps with layers in a minute, embed them in your site or share them with others to contribute. An example: The urban design office prostorož invited citizens of Ljubljana in 2020 to vote for locations they experience as hot. In three weeks, they cast around 700 votes. The data was consistent with the locations of heat islands measured by satellite thermal imaging. The responses showed that people change routes and habits in the summer or avoid certain locations in the city altogether due to the heat. Respondents also suggested their own cooling measures - they want more and bigger trees, less asphalt, less concrete, and less parking spaces. This map was then published in newspapers and reached a big audience.
Vision
In this category you find tools that help you to create a vision of what you are aiming for. A strong vision is key for driving change because it helps you to grow as a movement and to shift public opinions. This category also includes tools that help you envision how you want to work together as a group.
Understanding your target groups
Card Sort is a simple yet powerful method for uncovering what matters most to your target audience. Participants rank a set of word or image cards by preference, quickly revealing key priorities and opening the door to deeper conversations about personal values and motivations.
Onboarding framework
The Onboarding Framework is a structured yet flexible tool designed to help grassroots civil society initiatives welcome and integrate new volunteers with as little friction as possible.
The framework helps initiatives answer three core questions: What does a new volunteer need to know, feel, and do to get started? Where do their skills and interests fit best? And how can the organization make that first step feel easy, welcoming, and worthwhile?
By providing a clear path from curiosity to commitment, the Onboarding Framework reduces dropout at the earliest stage, builds a sense of belonging from day one, and ensures that volunteer energy is channeled effectively — strengthening the initiative's capacity from the bottom up.
Efficient decision making in low hierarchy settings
Sociocracy is a governance and decision-making method designed to enable self-organization in groups and organizations without traditional top-down authority. Rather than relying on majority votes or hierarchical decisions, sociocracy is based on the consent principle: a decision is valid as soon as no member of the circle has a serious, well-founded objection — meaning arguments count, not the number of votes.
Action
Small steps towards the realisation of local change can help to make the vision tangible and also easier to be discussed. Tools for action help to make the impact of change tangible and involve local communities.
Regulars table for district politics and initiatives
In this format district politics and initiatives meet up in a casual setting. This benefits everyone: On the one hand politicans can efficently update several initiatives at the same time and get wind of citizens troubles related to urban space at an early stage. Initiatives on the other hand get insights and can discuss their visions and potential future collaborations.
Crosswalk action
During their campaign for a safer city, the initiative "Platz für Wien" temporarily rolled out crosswalks. Places were chosen where crosswalks would make a big difference for the safness of pedestrians.
New local collaborations to boost change!
Lack of funding or stuck in slow processes? Maybe a local collaboration can boost your vision to the next level! That happened to the Galileigasse in Vienna. Thanks to a collaboration between the district Alsergund, the Technical University Vienna and the LA21 the schoolstreet was completely transformed. A team of city planning and architecture students, their teachers and one carpenter planned and built the tactical urbanism elements within one semester. The district covered the cost for the material. The project cost a fracture of what it would have cost if a team of professional carpenters had done it.