Welcome to the UNLOCK15-Toolbox - we are collecting tools to empower „agents of change“ from civil society as well as city officials to unlock existing lock-ins. We hope you will find some relevant tools to drive change towards mobility transition in your context!

From experience, three types of tools are need for real change: tools to create and communicate evidence, tools to envision possible futures and scenarios and participatory tools for on-site action.

Evidence

This type of tools help you to collect evidence, which supports the change you are aiming for. Some tools also allow crowd-based approaches to involve citizens in a broad manner. Evidence helps to convince decision makers to back-up change.

Centralized participation plattform

"Mitgestalten.wien" is an example for a centralized participation plattform. We used it to run a survey for Unlock15 in Vienna about the future development of a street. "decidim.org" and "govocal.com" are plattforms that can help you set up a centralised participation plattform.

Mapping and analysing facades

"We need parking space otherwise our shops will die!" This is an argument often brought forward by opponents of street transformation. The urban design studio prostorož confronted this claim with evidence. They analysed the facades of the street by the following categories: Lively facade, active facade, monument, empty facade, unremarkable facade. They could show that a lot of the ground floor was at that point in time not occupied.

prostorož combined this analysis with analysing parking place occupancy and human behaviour to build an even stronger argument: A street full of cars is not helping shops at the moment. By combining all these analysis they managed to convince the decision makers to give that street a human friendly makeover!

Low effort survey in public space

The picture stems from Ljubljana, where the urban design studio prostorož set up benches in public space. They attached a QR-Code, where people could vote if they wanted this bench to stay. In a short period of time about 400 people voted, that they would like the bench to stay because they frequently use it. On this basis prostorož talked to the people in charge of that area. The survey was enough evidence for them to let the benches stay! What a success!

In case this inspires you to take action: Make sure that the QR-code is made out of solid material, that endures the time you want the survey to last. The tool material link will lead you to a website where different survey tools are offered, a lot of them without additional costs.

more tools for Evidence…

Vision

In this category you find tools that help you to create a vision of what you are aiming for. A strong vision is key for driving change because it helps you to grow as a movement and to shift public opinions. This category also includes tools that help you envision how you want to work together as a group.

Getting to the core of human behaviour

The Five Whys is a simple yet powerful research method from human-centered design. Starting with a broad question about a person's habits or behaviours, you ask "why" five times in a row — not horizontally ("why else?") but vertically, going deeper with each answer until you uncover the emotional and human roots of a problem. The method takes only about 15 minutes, requires nothing more than pens and paper, and is designed to get to the core of a person's beliefs and motivations.

Newspaper of Tomorrow

When different stakeholders come together, they bring different perspectives. This is of great value for participatory and collaborative work. However, there is a risk that objectives and goals are different and difficult to combine. Creating a shared vision in the group becomes then an essential part of a project. This tool can be very helpful to reach this objective in a creative way.

Onboarding framework

The Onboarding Framework is a structured yet flexible tool designed to help grassroots civil society initiatives welcome and integrate new volunteers with as little friction as possible.

The framework helps initiatives answer three core questions: What does a new volunteer need to know, feel, and do to get started? Where do their skills and interests fit best? And how can the organization make that first step feel easy, welcoming, and worthwhile?

By providing a clear path from curiosity to commitment, the Onboarding Framework reduces dropout at the earliest stage, builds a sense of belonging from day one, and ensures that volunteer energy is channeled effectively — strengthening the initiative's capacity from the bottom up.

more tools for Vision…

Action

Small steps towards the realisation of local change can help to make the vision tangible and also easier to be discussed. Tools for action help to make the impact of change tangible and involve local communities.

Window Banner

Initiatives use window banners to communicate their demands to the public. This creates visibility and helps the initiative grow, encouraging more and more people to join the cause and the banner campaign.

Crosswalk action

During their campaign for a safer city, the initiative "Platz für Wien" temporarily rolled out crosswalks. Places were chosen where crosswalks would make a big difference for the safness of pedestrians.

New local collaborations to boost change!

Lack of funding or stuck in slow processes? Maybe a local collaboration can boost your vision to the next level! That happened to the Galileigasse in Vienna. Thanks to a collaboration between the district Alsergund, the Technical University Vienna and the LA21 the schoolstreet was completely transformed. A team of city planning and architecture students, their teachers and one carpenter planned and built the tactical urbanism elements within one semester. The district covered the cost for the material. The project cost a fracture of what it would have cost if a team of professional carpenters had done it.

more tools for Action…